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Consumer RightsSouth AfricaVersion v1.0

refund

Refund eligibility, turnaround timelines, and return outcomes based on CPA principles.

Published: 2026/04/09

Last updated: 2026/04/09

Refund Policy

Customers can request a refund within 7 days of purchase, subject to the following conditions.

  • Product must be unused
  • Original packaging must be intact
  • Valid proof of purchase required
rows
[["Damaged Product","Full Refund"],["Wrong Item Delivered","Replacement or Refund"],["Change of Mind","No Refund"]]
type
table
headers
["Scenario","Refund Eligibility"]